Communication breakdowns are a major contributing factor in patient safety and malpractice claims. A patient who misses appointments and suffers an injury as a result may have cause for a lawsuit if he or she has evidence that the physician did not provide clear information or make reasonable efforts to make sure the patient understood and complied with advice, including follow-up appointments. 

Our newest Reducing Risk document, When Patients Don’t Return for Follow-up Care, offers valuable tips on how to handle missed appointments, and includes two sample letters – one of which can be sent to a non-compliant patient and one that can be sent to a patient who has missed an appointment.

View this Reducing Risk document here.

Access all of the currently available Princeton Insurance Reducing Risk documents here.