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Risk Review:
Your Direct Link to Better Risk Management Practices

From the Risk Resource Line
I work in a physician office where we are considering implementing an automated telephone call recording system. We'd like to record incoming patient calls for quality improvement purposes. Would this be legal and if so, what risk management guidelines do you suggest? 

Risk Management & Patient Safety
Topics
:
- Psychiatry: Handling Records Requests
- Empowering your Patients, from a physician's perspective
- After-Hours Calls: Management & Documentation
- The Inherent Risks of Treating Geriatric Patients
- Medical Clearance for Surgery: Red flags prompt further action
- Infection Control - Patient Safety & Risk Management Tools


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Fall 2009

Sidewalk along Nassau Street in the town of Princeton, New Jersey.

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